Vtiger Customer Relationship Management (Vtiger CRM) is an open-source customer relationship management software.
Video Vtiger Customer Relationship Management
Product
Vtiger CRM is accessible as both an open-source free community edition as well as a subscription-based SaaS product. The free community edition includes functions to support lead management, account management, product customization, activity management, contact management, security management, and opportunity management. It can also integrate plug-ins for third-party applications. Vtiger's subscription-based CRM product is divided into three categories: Sales, Helpdesk, and Ultimate CRM.
Maps Vtiger Customer Relationship Management
History
Vtiger CRM was first released in 2004, as a free, open-source fork version of SugarCRM. In 2010, Vtiger released Vtiger On Demand. Vtiger On Demand is a cloud-based, open-source CRM application. The company released free CRM applications for iPhone and Android devices in 2014. As of 2013, Vtiger CRM has been downloaded more than 3.6 million times.
In 2013, Rapid7 and application security engineer Brandon Perry ran a series of tests to determine the security of open-source software. The research found a security flaw in Vtiger CRM and 5 other open-source software programs that allowed remote-authenticated attackers to execute commands on the underlying operating system. Vtiger patched the reported issues.
See also
- SugarCRM
- Software as a Service
- Open-source software
References
Source of the article : Wikipedia