Email marketing

src: www.nextehost.com Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broa...

Customer service

src: www.novec.com Customer service is the provision of service to customers before, during and after a purchase. The perception of success...

Customer experience

src: www.mojix.com In commerce, customer experience ( CX ) is the product of an interaction between an organization and a customer over the...

Integrated customer management

src: www.elitecore.com Integrated customer management (or its acronym, ICM ) is a business strategy for improving support by sharing inform...

Prescreen

src: prescreen.io Prescreen is the process by which a lender proactively evaluates a consumer's credit history in order to decide wheth...

Zappos

src: fm.cnbc.com Zappos.com is an online shoe and clothing shop based in Las Vegas, Nevada. In July 2009, the company announced that Amaz...

Target audience

src: www.digitalistmag.com A target audience is the intended audience or readership of a publication, advertisement, or other message. In m...